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Have a question about a product, your order, or skincare in general? We’re here to help. The SerumScientist team typically responds within 1–2 business days.
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Frequently Asked Questions
- Where do you ship? We currently ship within the United States.
- How long does shipping take? Most orders arrive within 5–7 business days.
- What is your return policy? We accept returns within 30 days of delivery for unused, unopened products.
- Can I track my order? Yes — you’ll receive a tracking link via email once your order ships.
For all other inquiries, please email us and we’ll get back to you as soon as possible.